Custom Bootfitting Policy 

 Southern Ski guarantees that the boots we select for you, based on your stated skiing/snowboarding style, ability, needs, wants and the actual shape and contour of your foot, will perform as stated and fit as designed.

 A properly fit ski/snowboard boot can still cause minor problems and discomfort when first used as there is no way to replicate the on-hill environment in the store. Therefore, it may be necessary for you to return to the store for additional fit adjustments. If, following 2-3 fit sessions, Southern Ski is unable to fit the boots to our mutual satisfaction we will offer you an instore credit under our guarantee.

 Important Note: If you choose to purchase a boot model and/or size against our recommendation, you do not allow Southern Ski the opportunity to adjust the fit to our satisfaction or you do not return within a reasonable amount of time (this is determined at our sole discretion, but is usually within the current snow season) then we reserve the right to void the boot fit guarantee. In addition, equipment must be in reasonably good condition; excessive damage will void the guarantee.